From every routine stop to high-stakes encounters, CitizenContact helps agencies align officer activity with operational priorities, policy goals, community expectations, and command-level accountability.
The Challenge: Beyond the Mandate
Officers spend excessive time on administrative tasks instead of community policing.
Command staff struggle to connect technology-triggered stops (e.g., ALPR, RTCC) with operational priorities.
New legislative compliance requirements are creating urgent reporting needs with limited implementation time.
Legacy systems weren’t designed for modern stop-and-contact reporting or immediate operational insight.
Siloed data makes it difficult to demonstrate transparency and accountability.
The CitizenContact Solution
A purpose-built platform that captures what most systems miss—from technology-generated stops to contacts tied to substance use, mental health, and community priorities.
Fast implementation. Complete compliance. Strategic insight.
Already trusted by 160+ agencies across Virginia, Colorado, and Washington.
Key Benefits For Your Agency
Frontline Simplicity
60-Second Reporting: Officers complete stop reports in under a minute with smart forms and CAD auto-fill.
Built-In Compliance: Forms automatically enforce current legislative requirements and data standards alignment.
Works Anywhere: Operates seamlessly, even without internet, with automatic sync when connectivity returns.
Universal Compatibility: Accessible on smartphones, tablets, laptops, and desktops with minimal training required.
Operational Clarity
Standardized Reporting: Creates a consistent view of field activity across the agency.
Clear Context: Ensures reports capture the full story of each encounter.
Actionable Oversight: Exposes gaps and inconsistencies that impact trust and accountability.
Data-Driven Decisions: Turns individual reports into clear operational insight.
Strategic Focus: Connects daily activity to strategic agency priorities.
Leadership Insight
Audit-Ready: Every action is tracked and easily reviewed through comprehensive audit trails.
Transparent Reporting: Share dashboards with city leaders, councils, review boards, and community members.
Context That Matters: Surface the "why" behind proactive policing in plain language.
Future-Proof: As requirements evolve, your workflows stay current without added administrative burden.
Implementation & Timeline
30-45 Day Implementation
System configured to match your agency workflow
Legislative-compliant stop-and-contact data ready for internal review
Minimal to no IT resources needed (agencies with CAD integration may need some IT support, which our team can provide)
Comprehensive training materials and live sessions included
Seamless Integration
Connects with existing CAD systems
eCitation integration eliminates duplicate entry
CJIS-compliant government cloud: Secure data storage that meets federal law enforcement standards
Ongoing Support
Dedicated Support Team: Expert assistance throughout implementation and the entire product lifecycle, ensuring your agency's long-term success
Comprehensive training resources for all users
Regular updates as requirements evolve
"The day will come when someone outside your agency will tell their version of a story based on data. Collecting, analyzing, and understanding your agency's data will ensure you can share the real story with your community and team members."
Chief Jack Cauley, Castle Rock Police Department
From Compliance to Strategy: The CitizenContact Difference
While RMS and CAD vendors can respond with basic forms—and in many cases, that's a helpful starting point—compliance today is more than checking a box.
CitizenContact transforms stop data from a compliance burden into a leadership tool that helps you:
Connect officer activity to strategic goals and community priorities
Support clear, structured communication with stakeholders
Reduce administrative burden while improving data quality
Demonstrate that enforcement is targeted, fair, and aligned with agency mission
Ready to Transform Your Agency's Stop Data Strategy?
Contact us today to schedule a consultative discussion where we'll learn about your agency's specific challenges and demonstrate how CitizenContact can help you achieve compliance confidence, operational excellence, and community trust.