CAD Integration for CitizenContact

CAD Integration for CitizenContact

Your CAD captures everything.
Most of it never reaches command.
Until now.

2-4

Minutes saved per report, per deputy, per shift

Average increase in captured activity after integration

~30

Days from scoping call to go-live

The Problem

Your data exists.

Command can't reach it.

When council asks, how long does it take to answer?

Does command know what happened last night?

Are patrols going where the data says to go?

A complaint about last week's stop. Can you reconstruct it?

What Changes

Every CAD-linked contact flows directly into CitizenContact.

Deputies submit in seconds.

CAD pre-populates the report. Review and done.

Complete picture, automatically.

Every stop that happened flows in. No gaps.

Command answers in the room.

No analyst. No delay.

Analyst doing actual analysis.

Not report-building.

The Unlock

A Colorado agency with 100 deputies integrated CAD. Captured activity roughly tripled. Not because deputies did more, but because manual entry had been creating invisible gaps all along.

know

Complete picture. Right now.

Every CAD-linked contact captured automatically. The operational truth your sheriff can stand behind.

Brief

Sheriff walks in with answers.

The daily briefing is a cup of coffee. The answer is already in hand before the question gets asked.

Work

Gets more valuable over time.

Every other tool peaks at purchase. SmartForce compounds. Each month gives command a sharper picture.

How this compares to other options

Free state tools.

Data goes to the state. No visibility for command. No guidance on what's reportable.

CAD/RMS native forms.

86% error rate through native forms. Data stays locked inside the vendor's system.

Intelligence platforms.

Only as good as the data going in. Gaps in reporting mean gaps in analytics. Start with trustworthy data.

Enterprise suites.

One platform promised. Multiple logins delivered. Built for agencies ten times your size.

What getting live looks like

1

Scoping call

CAD environment confirmed.
Integration scoped.

2

Configuration

Integration built and tested with your actual data.

3

Validation

Live data review with your team. Deputies see the workflow first.

~30

Go-live

Every CAD-linked contact flows in automatically. From day one.

1

Scoping call

CAD environment confirmed.
Integration scoped.

2

Configuration

Integration built and tested with your actual data.

3

Validation

Live data review with your team. Deputies see the workflow first.

~30

Go-live

Every CAD-linked contact flows in automatically. From day one.

Ready to see your data in motion?

Ready to see your data in motion?

One-time implementation · Scoped to your CAD environment · Live in ~30 days

One-time implementation · Scoped to your CAD environment · Live in ~30 days

©

2026

SmartForce Technologies, Inc. All rights reserved.

©

2026

SmartForce Technologies, Inc. All rights reserved.

©

2026

SmartForce Technologies, Inc. All rights reserved.